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No-nonsense guides for all devices and software. Get started with short, digestible articles and videos that
are simple to understand and will help you manage and track assets efficiently.
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Frequently Asked Questions
Can I use a different software with the devices?
Yes, however, please contact us before you buy as there will be a monthly charge to do so. Telematics Guru is designed specifically for these devices and integrates seamlessly with them out of the box.
Can I try the software before signing up?
Yes, there is a 7-day trial period once you have signed up before you are charged.
Is my data protected and safe from breaches?
We have implemented comprehensive security protocols on our devices and software to protect against attacks on the integrity and confidentiality of your telematics data.
Can I use your software with third-party devices?
No, Telematics Guru software can only be used with our Digital Matter hardware.
Can I add other users to my profile?
Yes, you may set up as many users as you require.
Do devices come with a warranty?
Yes, our devices come with a two-year warranty as per our returns policy.
Can I get help with device installation?
Yes, please contact us if you have any questions or concerns regarding device installation.
Still have questions?
Reach out to us anytime and we’ll help you with any technical needs.